The property was well located. Facilities were good. Most of the staff was great.
Fabiana
mei 2025
We got a complimentary upgrade for an apartment upon arrival (thank you!), good breakfast, great location (city interchange bus stops, City Walk, restaurants nearby), door separating entrance/kitchen/bathroom and bedroom.
László
januari 2025
Great location - walkable distance to Lonsdale street and the Canberra centre. Room was a nice size, nothing special but just what we needed. Comfy beds. Pool was great for the kids. We used a self check in counter so actually had no interaction with staff at all which was a little weird but really easy.
Tani
december 2024
The staff was friendly especially Fynn at the buffet breakfast who went above and beyond to ensure we were ok and well looked after. He also took the time to have a conversation and share his knowledge about Canberra. Thanks again Fynn.
Berthalia
december 2024
Reception were helpful and stored my bag and helped me with the self-check in. I really like this feature. The pool sauna and spa were great but note pool is not heated. The room itself was comfortable and the bed was really comfortable. It was great having tram out the front and ezymart downstairs.
Abbie
februari 2025
The property was located in a good spot of Canberra
Carol
oktober 2024
Location was fantastic , 200meter walk and you were at the shopping centre .
Reece
oktober 2024
Our stay at the Novotel was great. Check in and out was quick. The location is fantastic. Right on the tram line and close to the main shopping centre with lots of great places to eat out. Not one meal was disappointing. The beds were so comfy, the best I've slept on away from home and the buffet breaky had good options.
Jasmine
juli 2024
James
januari 2025
Breakfast was comprehensive. Staff VERY quick to clear away the used dishes. Enjoyed the dinner menu.
Anthea
maart 2025